How It Works
At SPECIALIZED we don’t have Patients, we have Clients.
We provide Healthcare, not Sickcare.
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Membership vs. Fee-For-Service
Clients have the choice to enroll in (1) a concierge membership plan, or (2) Fee-For-Service (Insurance or Direct-Pay).
Concierge Membership
Clients who choose to join for a white glove concierge service.
Dedicated Personal Concierge Physician ✅
Physician Navigator & Care Coordination ✅
‘Doctor in Your Pocket’ Telehealth technology stack (video chat, VoIP calls, instant messaging, SMS text messaging, emails) ✅
Physician-level medical care guarantee ✅
Same-day or Next day appointments ✅
Unlimited visits* ✅
Longer, extended visits* ✅
Member discounts on labs & imaging ✅
Membership discounts** ✅
No Co-Pays*** ✅
Insurance
Clients who choose to use their insurance (i.e. third party payers) without a membership plan.
Dedicated Personal Concierge Physician X
First Available Physician or Mid-level Provider ✅
Physician Navigator & Care Coordination X
‘Doctor in Your Pocket’ Telehealth technology stack X
Basic telehealth video visits ✅
Physician-level medical care guarantee X
Same-day or Next day appointments X
Unlimited visits* X
Longer, extended visits* X
Member discounts on labs & imaging X
Membership discounts** X
No Co-Pays*** X
Dedicated Personal Concierge Physician X
First Available Physician or Mid-level Provider ✅
Physician Navigator & Care Coordination X
‘Doctor in Your Pocket’ Telehealth technology stack X
Basic telehealth video visits ✅
Physician-level medical care guarantee X
Same-day or Next day appointments X
Unlimited visits* X
Longer, extended visits* X
Member discounts on labs & imaging X
Membership discounts** X
No Co-Pays*** X
Direct-Pay / Self-Pay
Client who choose to pay cash for services/
*As medically necessary.
**Membership discounts available for: multi-membership, active military, veterans, physicians, pharmacists, nurses, Further membership discounts available for: multi-membership, active military, veterans, physicians, pharmacists, nurses, allied healthcare professionals, law enforcement, small & medium sized businesses, and enterprise employer benefit programs. Please inquire here.
***Client electing to utilize their medical insurance have contractual obligations with respect to co-payment, and by participating with client’s insurance plan we are obliged to collect as required by the third-party payer (insurer).
Concierge Membership Pricing
Cash pay pricing is available on each individual physician profile on our directory.
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$3,000.00 paid quarterly.
Total annual dues: $12,000.00
Discount with annual billing, please see menu option below.
Further membership discounts available for: multi-membership, active military, veterans, physicians, pharmacists, nurses, allied healthcare professionals, law enforcement, small & medium sized businesses, and enterprise employer benefit programs. Please inquire here.
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$10,000.00 paid annually.
Annual billing discount applied.
Further membership discounts available for: multi-membership, active military, veterans, physicians, pharmacists, nurses, allied healthcare professionals, law enforcement, small & medium sized businesses, and enterprise employer benefit programs. Please inquire here.
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Our concierge membership for clients who are healthy, active adults between the ages of 18-29 that need routine primary care and would like the convenience of services that come with a concierge membership.
$159.00 / month.
Dues are billed monthly. Eligibility is determined on a case-by-case basis.
Please inquire for details.
Frequently Asked Questions
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Our relationships with our members and their families are what sets us apart. In a traditional practice, a physician will care for several thousand patients. At our concierge practice, each physician maintains a panel of just 300 patients. This model allows your personal concierge physician to get to know you and your healthcare goals, respond in a timely manner, advocate on your behalf, and coordinate your care with specialists. Our services are not bound by health insurance; our patients pay an annual membership fee, which allows our physicians to care for you in the most effective and efficient manner possible. In addition, you will have a designated patient care coordinator who will schedule your appointments, manage your prescription refills, and answer questions about your care.
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We recognize that there may be occasions when travel to our office isn’t possible due to illness or when acute needs arise. Telemedicine is often a convenient and effective way to address such instances. If you are too ill to come into the office and telemedicine will not suffice, a Specialized physician will determine if a house call is needed. (Please note that house calls are at the discretion of the physician.)
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Medicare does not cover the membership fee, and it is unlikely that your private insurance will cover the membership fee. Since individual insurance plans vary, we suggest inquiring with your plan administrator.
Our services may qualify for reimbursement by your FSA or HSA. We recommend you contact your benefits administrator to confirm
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We aim to develop lifelong relationships with our members and are committed to offering personalized primary care. We believe our success — member satisfaction and professional fulfillment — is derived from a care model that is built on close, personal relationships with our members. However, we realize clients can have varying needs and that is why we offer multiple ways for clients to engage with our services. Direct-Pay fee schedules are listed under each physician profile. As a result, we do not offer one-time, fee-for-service medical care.
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We do not currently offer pediatrics, however if we receive enough client interest, we can certainly meet those needs. If pediatric care is something you are interested in, please let us know via the contact form.
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We will collaborate with your admitting physician to help coordinate your care and advocate on your behalf. If you are admitted to one of the hospitals where we have an established relationship—we will visit you during your hospital stay and facilitate nursing assistance to ease your transition home. Please note that you will be responsible for bills accrued during your hospital stay.
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We recommend all clients maintain health insurance for catastrophic illness or injury. Your membership fees go towards a higher level of physician services, including use of telehealth technology. Our membership fee does not cover all the medical services you may require.
Health insurance plans should be used to cover lab analysis, vaccinations, diagnostic or pathologic testing, hospitalizations, specialist visits, and medications.
Please note that we are not Medicaid, HMO, or Tricare providers, and our membership model is not compatible with these plans. If you have this type of insurance, only your assigned primary care physician may make referrals and order tests for you.
Physician Availability
Appointments in days, not weeks.
Same- or next-day scheduling ends long waits and costly urgent-care detours, so issues are handled before they escalate.
Flexible Access
Real care whenever—and wherever—it’s needed.
In-person visits, virtual calls, or a quick text, care is always within reach with your physcian, whatever the situation.
An Option for Everyone
At SPECIALIZED, we don’t like turning away anyone. While many of our clients are concierge members, we are able to meet the needs of all clients with various engagement options:
Direct-Pay: Clients pay per visit. All cash pay pricing is available on each individual physician profile on our directory.
Concierge Membership: Clients pay a membership fee.
Insurances (third party payers) we accept:
Medicare
Aetna
Cigna
Wellcare
Humana
Ambetter
Tricare East
PHCS/Multiplan
Anthem BCBS
RailRoad Medicare
CareSource
Culture:
The doctors at SPECIALIZED are taking healthcare back to the way it used to be — simple, personalized care when and where you need it.
At Specialized Clinic, we don’t have patients — we have clients. Language matters! And as a client-focused organization we feel the word ‘patient’ carries a connotation of sickness, and a lack of control over medical decisions. Whereas ‘client’ implies a collaborative and empowering relationship, which is exactly what we want our clients to have with their doctors. Our singular focus is on providing the best available medicine and service to our clients.
Personalized, Physician-Level Care
All our clients enjoy their health being managed by board-certified physicians. While many corporate health systems have cut corners and replaced medical doctors with cheaper, unqualified midlevel providers, we have doubled down and insist that every client’s health has a highly qualified physician directly involved. This is supported by numerous studies that show superior care by medical doctors.
Longer Visits
More time for better care.
With 30- to 60-minute appointments, physicians have time to listen, ask better questions, and give more thoughtful care—no rushing, no check-the-box visits.
Care Navigation
When things get complicated, we make it easy.
SPECIALIZED helps navigate the health system mess to find high-quality, low cost care.
